About Stainless Steel

Over time, corrosion can have a devastating effect on carbon steel. By taking chromium, in amount greater than 11% and adding it to carbon steel we create a steel with improved corrosion resisting properties – Stainless Steel.

The chromium content of the steel creates the formation of a tough, adherent, invisible, corrosion resisting chromium oxide film on the steel surface. The stainless steel family has many Grades with different characteristics. The corrosion resistance, and mechanical properties as well as other useful properties is enhanced by increasing the chromium content and the addition of other alloying elements such as nickel, titanium, molybdenum and nitrogen.

Long Term Value

When the total life cycle costs are considered, stainless steel is often the least expensive option.

Low Maintenance Costs

Stainless steel is washable using a dilute solution of household detergent without ammonia or chloride. Surfaces should be washed with a soft sponge and clean water. Where stainless steel is used under conditions such as fire applications compounded with harsh environmental conditions, corrosion attacks the material but can be repaired following proper techniques such as chemical or mechanical processes if the surface finishes permit this.

NOTE: Always ensure that if the appliance is received with, typically a white PVC plastic film over the stainless steel to protect it, is properly removed. Also that once the PVC plastic film is removed, that the glue residue that it leaves behind, is washed off. This can be done by carefully washing these places with very hot soapy water. One must be careful not to burn due to the hot water. This prevents smells when operating the appliance and makes it less prone to chloride corrosion attack – more aggressive closer to coastal areas.

Ease of Fabrication

Modern steel manipulation techniques mean that stainless steel can be cut, welded, formed and fabricated. Stainless steel is not difficult to fabricate, however different techniques need to be used.

Corrosion Resistance

Lower alloy grades resist corrosion in normal atmospheric and potable water environment, while the more highly alloyed grades can resist corrosion in many acids and alkaline solutions, and some chloride bearing environments. With the range of grades of stainless steel, this is not a problem, but you are advised to contact your supplier for more information.


The mechanical properties of stainless steels allow thinner sections to be used than with other materials, thus reducing weight without compromising strength. Austenitic grades tend to work harden with cold working.


Internationally recognized as by far the most hygienic surface for the preparation of foods. The unique surfaces of stainless steel have no pores or cracks to harbour dirt, grime or bacteria. This cleans ability far exceeds other surfaces and makes it the first choice for hygienic conditions, such as hospitals, kitchens, abattoirs and other food and beverage applications.

Our design team carefully selects the correct and suitable grade of stainless steel for SYAM products and the end

About Powder Coating

When you first receive your unit it may have a white PVC plastic film over the stainless steel to protect it. This should be carefully removed and the unit then washed with hot soapy water to get rid of any remaining glue residue. Do not use products which contain chlorides, ammonia or chemicals as this is not suitable for stainless steel.

As with anything of quality, your SYAM product deserves to be taken care of so that it always looks spectacular and performs to the standard you would expect.

Whether you have a Fireplace, Drop–In Designer Fireplace Grate, Firepit or LP Gas Cylinder Cage, a little bit of care will go a long way towards ensuring that your unit continues to look impressive.

Cleaning Stainless Steel

Stainless Steel scratches easily so NEVER use wire wool, metal brushes or abrasive powders on the casing. There are many cleaners on the market and you should try to find one that cleans and can protect the stainless steel. SYAM also stocks and supplies stainless steel cleaner.

You must always allow your fireplace to cool down to room temperature before you wipe it down. SYAM products are made of premium stainless steel, so your appliance will clean easily and keep its appearance if cared for properly.

The use of microfiber clothes would work exceptionally well (as they do not necessarily require cleaning materials) and these are highly recommended.

Cleaning the Grate of your Fire Feature

A small amount of dishwashing liquid added to the water will help to remove dust and finger marks on your fire feature. Wipe with a damp cloth (or again, make use of a microfiber cloth) to clean.

Operators Manuals

Always reference your Operator Manual to ensure that the correct procedures for operating and maintenance are followed.

About LP and Natural Gas

All SYAM Gas appliances are able to operate both on LPGas and NGas. For NG however the appliance requires a simple NG conversion.

What is LP Gas?

LP Gas stands for “Liquefied Petroleum Gas” which is energy in a cylinder. It is versatile, fast, clean, powerful, portable and most importantly very safe. It is used in a wide range of applications, for cooking, heating, refrigeration and lighting. It is a modern, affordable alternative to electricity. And, because it comes in a bottle, it can be moved around. LPGas is nontoxic (not poisonous), clean burning and does not pollute the atmosphere. Therefore LPGas is a good choice for your energy needs.

What is NG – Natural Gas?

NG stands for Natural Gas and also used to be known as “town gas”. This is supplied via a pipeline network. It is a convenient, easily tapped and cost effective energy source. The gas is used in a wide range of applications by domestic, hospitality and industrial consumers. Natural gas is formed through the decomposition of organic material beneath the earth’s surface. It burns cleanly and producers mostly vapour and carbon dioxide as by-products. Due to this it also does not dry out the air like electrical appliances. To find out more about whether you have NG in your area and how to apply for supply please visit EgoliGas.

SYAM Gas Fueled Products

All SYAM Gas appliances are able to operate both on LPGas and NGas. For NG however the appliance requires a simple NG conversion. (Please discuss with your SYAM consultant when enquiring and/or purchasing for NG operation).

For SYAM gas appliances which will be installed on an existing or new installation it is required by law to be carried out by a SAQCC registered Gas Practitioner according to SANS 10087-1 for LPG and SANS 827 for NG and the Operators Manual supplied with the appliance. Also for years of safe and proper operation we urge our customers to read the user manuals provided with our products.

Gas appliances require ventilation in accordance with SANS 10087-1 if intending to install and operate gas appliances where people especially children with asthma, bronchial or any respiratory problems may be present the appliance shall be fluted.

SYAM Gas Fueled Products

Safety Tips

In its natural state, LPGas is colourless and odourless. To make it even safer to use, a very strong smell is deliberately added. If you smell gas, never check for the leak with a naked flame. Open all windows and doors to allow fresh air into the room. Turn off the valve of the cylinder and, if possible, move it outdoors. Allow enough time for all the gas to leave the room before re-entering. When the smell has completely gone, take the cylinder to your nearest LPGas dealer and have it checked professionally. In the event that the appliance is a gas fireplace have your SAQCC registered gas practitioner check the gas installation and the appliance. Make sure that ventilation requirements in SANS 10087-1 and the Operators Manual are complied with.


The Liquefied Petroleum Gas Safety Association of Southern Africa (LPGSASA) is the organization representing many companies who are involved in the distribution and retailing of LPGas and related appliances and equipment. As the industry body, it is a section 21 (non-profit) company dedicated to the safe use of LPGas, everywhere in southern Africa – domestically, commercially and industrially. The LPGSASA works very closely with the various Fire Departments in the control and approval of all LPGas sites, with the SABS with all standards and Codes of Practice as they pertain to the industry and with the Department of Labour on safety related issues.

For more information on the safe use of LPGas, visit their website on: www.lpgas.co.za

Gas Installation

The Minister of Labour published on 4th October 1997 an amendment to the Occupational Health and Safety Act 1993 in respect of ‘The Vessel Under Pressure Regulations (VUP) No.17468’. In 2009 the VUP was replaced by the Pressure Equipment Regulation (PER) and Clause 17 of this regulation states that: “No person shall install or remove an appliance, pressure equipment or system for gas in any manner other than in accordance with the relevant safety standard incorporated into these regulations under section 44 of the Act.


…install or remove a gas appliance or a gas system unless such a person is an authorised person.”

This regulation states that as from the 1st August 1997 it is a legal requirement that “No person shall install a fixed appliance, equipment or system for gas LP Gas fuel… Unless such person is a holder of a certificate of registration…”

LP Gas Practitioners are required by law to undergo specific training and are registered with and licensed by the South African Qualification and Certification Committee (LPGI). This body, referred to as the SAQCC Gas is administered on behalf of the Department of Labour. Registered installers are issued with an identity card bearing their photograph. The card also carries their name and grade i.e. Domestic, Commercial, Industrial or Auto, as well as the date of expiry of their license.

Where SYAM products require a gas installation the registered Gas Practitioner must comply with all mandatory requirements of SANS 10087-1 for LPG and SANS 827 for NG (current revision) and the Operators Manual. On completion of the installation, the SAQCC registered Gas Practitioner is required to advise the customer on how to use the appliance efficiently and safely. He also must issue the customer with a Certificate of Compliance (COC) which should be signed by both parties and becomes their guarantee that the installation has been carried out in compliance with the relevant standards/law. As a minimum the COC should include the following:- Certificate Number / Date of Installation / Installers name / Installers QCC Number / QCC Expiry Date / Installers Contact Numbers and should also include a detailed description of the installation.

For the name of your nearest SAQCC Registered Gas Practitioner familiar with SYAM products please feel free to contact SYAM Distributors at 011 845 4395 or email us directly.

Gas Stove

NOTE: The standard SANS 10087-1 and SANS 827 can be purchased and downloaded from the SABS website and is recommended when requiring a gas installation.

Liquefied Petroleum Gas Safety Association

We abide by the rules keeping customers Safe.

About Ecoline Bio Fuel

Bio Fuel

Ethanol is also known by the names ‘ethyl alcohol’ and ‘grain alcohol’. It has a unique scent and is very flammable, colourless and tasteless in its pure form. It is a mildly toxic chemical compound, and is the same alcohol found in alcoholic beverages. It is generally referred to simply as “alcohol”. For use as a heating fuel, ethanol is “denatured” with the addition of small amounts of other components that make it toxic for human consumption. By this process, denatured alcohol is not subject to the same taxes that are levied on beverage alcohols intended for human consumption. The denatured ethanol in this form is commonly known as ‘bio fuel’ or ‘bio ethanol’.

Environmentally Friendly

Because ethanol is so readily available, and since the burning of denatured ethanol produces no hazardous emissions, using it in fireplaces is a very attractive and effective option.

Clean Emission

As bioethanol is entirely composed of biological matter, its combustion results in a clean emission of only water vapour and carbon dioxide. Carbon dioxide or CO2 is absorbed by plants, which process it via photosynthesis to help the plant grow. This infinite cycle of creation and combustion of energy – in a way “recycling of energy” – renders bioethanol a carbon-neutral fuel.

Efficient Green Energy

All Syam appliances are technically engineered in such a manner that their combustion temperature secures not only a minimum fuel consumption but also a clean combustion of bioethanol. This means in turn that a chimney or flue are not needed and thus that 100% of the heat generated are kept indoors.

Fuel Consumption

Unlike wood or gas burning fireplaces, the flame behaviour seen in bioethanol fireplaces is very much influenced by airflow around the burner and draft conditions, which prevail in the individual setting. Both can have an undesired effect on the combustion temperature and the fuel consumption.

Supporting our customers with our expertise and technical knowhow enables them to create not only a stunning focal point but also a perfectly functional and safe to operate bioethanol fireplace.