As a safety option on our Braai/BBQ’s with back burners, there is a safety control valve which will have to be pressed in simultaneously when the turning of the rotisserie control knob, in order to ignite the back rotisserie burner. A thermocouple is fitted to the back infra-red burner and once this gets hot (aprox 20 seconds) then the safety valve can be released as the valve will now remain open.
Where our products can operate on a 9 kg LPG cylinder such as a mobile Braai/BBQ then a gas installation is not required. For all products which require a gas installations the law requires that this shall be carried out by a Registered SAQCC Gas Practitioner. The best is to visit the LP Gas Safety Association website for a list of registered practitioners in your area. Always check credentials and get references before taking on an installer. You are also required to be issued with a COC (Certificate of Compliance) once the installation is complete.
Yes, our Braai/BBQ has been designed to be easily cleanable, whereby you can take out all cooking grills, flame tamers, burners and drip tray. You can then use sunlight liquid and hot soapy water to clean your Braai/BBQ. Do not use cleaning detergents which contain chlorides, ammonia and other harsh chemicals as this will react with the stainless steel and damage your Braai/BBQ. Microfibre clothes are great to use on our stainless steel products.
You can certainly view and decide online and then telephonically finalise with a consultant. It is highly recommended that you view the product itself -touch and feel – operate and take advantage of the skill and experience of our sales staff to correctly advise you. But you certainly can order should you feel you have defined the product for you!
All SYAM gas products have been tested by an accredited SANAS laboratory for compliance with SANS 1539 and carry permit issued by the LPGSASA according to the “Safe Appliance Scheme” and prides itself on been members of IID (Institute of Interior Design Professions), SASSDA (Southern Africa Stainless Steel Association), and the LP Gas Safety Association.
Standardly, every Braai/BBQ comes with an Operators Manual. Product dimensional drawings and Built-In plans are also available for each SYAM product.
Our Braai/BBQs are constructed of 304 stainless steel. This material possesses an especially useful characteristic in resisting corrosion in that it performs much better under those oxidizing conditions which are harmful to ordinary steels and too many of the non-ferrous metals and alloys. With proper care and maintenance your SYAM Braai/BBQ should last you for many years.
No, our Braai/BBQ does not have a warmer draw, although the dome lid can be used as a warming option as well as an oven in order to bake pizza, cakes or pastries.
Yes, we do have all spares available for our Braai/BBQ’s and an excellent Technical team to assist you with the servicing of the Braai/BBQ.
Yes they do! A standard 12 month warranty against defective parts and workmanship.
Yes, we do carry all spares which are available to purchase or we can repair for you.
Yes, we do carry all spare keys, which are available to purchase. All we require is the lock identification numbers and proof of purchase or ownership. We can only supply spare keys under these conditions.
This is a very difficult thing to determine, as there are many things to consider here. The operating conditions, weather and temperature, humidity, indoors or outdoors operation and so on. If cared for properly your unit will last for many years to come.
As the powder coating is an integral part of the production line, minimum quantities are required. The minimum quantities depend on the various models. Please feel free to discuss with your SYAM Consultant.
No, this will imbalance the chest and will cause it to fall forward, in turn damaging the unit and also may cause harm to user. We strongly advise against this practice.
It is always a good idea to use non-abrasive cleaning agents and always apply a rinsing cloth after washing – to get any soapy residue off – as this attracts a stickiness to the unit. A dishwashing liquid such as Sunlight would work perfectly. Make sure to dry thoroughly.
SYAM has been designing and importing high quality Stainless Steel gas Fireplaces, Outdoor Gas Firepits, Braais/BBQs and LP Gas Cylinder cages since 2005. You can access the sidebar to link to these separate websites.
Indoor Gas & Bio Fireplace FAQ's
SYAM Distributors was started in 2004, and is a family run business, who has built the company up into one of the leading brands in South Africa. With distributors all over the country and neighbouring countries, SYAM has the opportunity to provide the best, most affordable and elegant products, to compliment your home where ever you may be. If you have a question that is not covered in this list below, get in touch and we will certainly give you an answer. Should you not find your question here, feel free to drop us a line and we will gladly answer your question/s – it may even find itself on our FAQs page.
Absolutely, Yes! The scheme operates on the basis that permits are issued by the Liquefied Petroleum Gas Safety Association of Southern Africa (LPGSASA) in respect of the appliance(s) and serves as proof that the product(s) have been tested by an accredited testing authority and then verified by the LPGSASA as complying with the requirements of SANS 1539 – Appliances Operating on Liquified petroleum gas (LPG) or natural gas (NG) – Safety aspects. All gas appliances supplied by SYAM carry permits issued by LPGSASA.
Absolutely yes. Every SYAM Gas Fireplace can be used with either LP Gas or Natural Gas. The only thing with Natural Gas is that we need to know beforehand as a NG conversion kit needs to be fitted.
Defnitely. Bio Fuel is an alternative energy option for your SYAM fireplace. Our fireplaces are either gas (LP gas or Natural gas) OR Bio Fuel. The firegrate/ burner differs one from the other. So if you intend to use Bio Fuel, please let your Sales Consultant know, and you will be supplied with the Bio Fuel option.
This is certainly an option for you all you need to do is provide us with a colour spec (RAL etc.) to match to and we will colour your facia to match your decor theme exactly. We need a lead time of 2 weeks though, and there will be a surcharge – Talk to your Sales Consultant as these differ based on size.
Yes, (FOR GAS ONLY) you can have remote control fireplaces We offer our fireplaces with remote control functionality. Please advise your Sales Consultant so that this option can be supplied. The control box is powered by a low voltage transformer and has a battery backup in case of power outages.
Yes, it certainly does and this is one of the standard features of a SYAM fireplace!
All SYAM fireplaces are standard with an Oxygen Depletion Sensor (ODS) and Flame Failure Device to shut down the gas supply on detecting low room oxygen levels and/or pilot failure.
Standardly, our fireplaces are flueless, but can be flued if necessary. For this however a flue adapter/attachment (optional accessory) is required and needs to be fitted to the firebox prior to building in your fireplace.
NO, flueless fireplaces are not permitted in bathrooms and bedrooms. They are only permitted if flued. SYAM fireplaces are able to be flued with an optional flue attachment. Talk to your consultant.
As fires consume air (oxygen) from the room in which it is in and this produces Carbon Monoxide / Dioxide, adequate ventilation is vital for combustion and efficient performance of the fireplace as well as the escape of the product of combustion from the area it is installed. This will also ensure the safety of the people in the room.
Optional double sided aluminium vent grills in anodised as standard, or to your specific colour is available from SYAM.
Yes, and they should be best positioned so that they can be accessed easily and safely in case of emergency.
YES, this is most important. Wrong gas cylinder selection will cause problems with the gas supply to the fireplace. Check that the vaporization rate of the cylinder is capable of supplying the required gas for the appliance rating. Under designed gas piping sizes, and incorrect regulators and cylinders will result in your fireplace not being able to receive the gas demand that your appliance requires. Poor combustion is a result of an “under designed” gas systems.
LP Gas cylinder cages are manufactured from 430 brushed stainless steel and are designed to house your gas cylinders safely.
Gas Cages FAQ’s
Gas Cages and Gas Cabinets are available in a Stainless steel or Black powder coated finish. If you have a specific requirement please Contact Us. We hold stock of Gas Solid Cabinets Stainless steel.
Gas Cages will arrive boxed and packaged. Unless specified by the client.
Pizza Ovens FAQ’s
For three reasons:
- the wood imparts the great taste of tradition to the food, which is unmistakable, it is even possible to choose woods with different scents to give foods a particularly delicate taste;
- in wood-fired ovens cooking temperature is uniform thus food is cooked evenly without undergoing sudden cooling;
- with wood-fired ovens, you can reach higher cooking temperatures suitable for cooking roasts and pizza.
Hood Extractor FAQ’s
Gas Pipes and Fittings FAQ’s
PEX-AL-PEX is cross-linked polyethylene. Through one of several processes, links between polyethylene molecules are formed to create bridges (thus the term “cross-linked). This resulting material is more durable under temperature extremes, chemical attack, and better resists creep deformation, making PEX-AL-PEX an excellent material for hot water and other applications. HOWEVER only piping marked to LPGas may be used and the ASTM 1282 explains the markings required on the piping. Therefore the plumbing white piping may not be used for gas applications. Internationally YELLOW is used for gas piping.
PEX-AL-PEX’s flexibility and strength at temperatures ranging from below freezing up to 200 degrees Fahrenheit makes it an ideal piping material for hot and cold water plumbing systems, service lines, hydronic radiant heating systems, snow melting applications, ice rinks and refrigeration warehouses.
Outdoor Fires and Torch FAQ’s
Fire pit media includes fire pit glass, lava rock, and fire pit log sets. Each of these forms of fire pit media are intended as a decorative addition to your fire pit; however, we strongly recommend using either fire glass or lava rock to cover your fire pit burner. We recommend this for two reasons:
- Fire pit media protects your burner from the elements and other debris, while also hiding it from viewers, increasing its aesthetic appeal.
- Fire pit media also helps better distribute the flame, creating a broader, fuller flame for your enjoyment.